West End Letters: patients | customers | GP | NHS | Lynne Wade

Publications by New Journal Enterprises

Home

Archive

Competition

West End Extra - LETTERS TO THE EDITOR
Published: 13 February 2009

We’re patients, not customers

• WHY isn’t the money that is available in the NHS being spent on the existing GPs surgeries to improve the facilities to the public and opening times for working people, the taxpayers?
If this was done for local surgeries that are only able to offer certain services within certain hours, the service would be vastly improved.
As it is the local GP surgeries are offering all that is humanly possible to their patients, doing an admirable job, along with forging a caring, secure and trusting relationship with their patients.
We want this to continue, in the way the NHS has been run for the past 60 years.
We are not customers, we are patients. When we are ill, we need continuity from a doctor that knows us – our medication, our history, feelings, fears, psychological emotional and the vulnerability that comes with age and ill-health.
We should feel secure in the knowledge that everything possible is being done for us.
Lynne Wade
Address supplied

Send your letters to: The Letters Editor, West End Extra, 40 Camden Road, London, NW1 9DR or email to letters@westendextra.co.uk. The deadline for letters is midday Wednesday. The editor regrets that anonymous letters cannot be published, although names and addresses can be withheld.
Please include a full name, postal address and telephone number.
Letters may be edited for reasons of space.

Comment on this article.
(You must supply your full name and email address for your comment to be published)

Name:

Email:

Comment: