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West End Extra - LETTERS TO THE EDITOR
Published: 28 August 2009

Humans beat robots in the library

• A LIBRARY is much more than a building full of books.
It is a meeting place and a resource centre for ideas and dreams.
Replacing staff with machines sounds like a dark plot from a book in the science fiction section. Robots always break down as will automatic book dispensers. I have never found a machine that had a thoughtful, kind and helpful option, qualities displayed in abundance by library staff.
MARY HANCOCK
Great Russell Street, WC1

Send your letters to: The Letters Editor, West End Extra, 40 Camden Road, London, NW1 9DR or email to letters@westendextra.co.uk. The deadline for letters is midday Wednesday. The editor regrets that anonymous letters cannot be published, although names and addresses can be withheld.
Please include a full name, postal address and telephone number.
Letters may be edited for reasons of space.

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